Roof Rack SuperStore
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Important information regarding COVID-19

(Updated 04/08/2020)

Dear Customers,

Due to the announcements made by the Victorian government on the 3rd of August regarding restrictions on retail trading, we have been forced to CLOSE our Victorian Metro stores TO THE PUBLIC. Please note that this change does not affect our Geelong store, NSW stores or WA stores.

Whilst our stores may be closed to the public, we will still be in store to answer phone calls, provide expert knowledge, process online orders and click and collect orders with FREE local delivery.

We unfortunately cannot allow customers into our stores at this time as per government regulations.

We recommend that you call or email your closest store on the numbers below to discuss your options.

 

Mitcham

(03) 9874 6261

mitcham@roofracksuperstore.com.au

Moorabbin

(03) 9553 2799

mbn@roofracksuperstore.com.au

Maidstone

(03) 9318 5846

yv@roofracksuperstore.com.au

Preston

(03) 9484 3447

preston@roofracksuperstore.com.au

Hallam

(03) 9703 1295

hallam@roofracksuperstore.com.au

 

 

We thank you for your understanding during these uncertain times and cannot wait to help you enjoy the great outdoors again soon!

- Roof Rack Superstore Team

 

(Updated 01/08/2020)

We wish to advise our customers that as of Monday 3rd August, All staff in Victoria will be wearing face masks or face coverings in line with the government regulations.

https://www.dhhs.vic.gov.au/updated-restrictions-announced-30-july-covid-19

These measures have been followed by our Victorian Metro stores since 23rd July and will continue until further notice

For the safety of both yourself and our staff, ensure that a face mask or covering is worn at all times whilst visiting our stores.

 

(Updated 17/07/2020)

We wish to advise our customers that we are observing the COVID-19 situation in all 3 states we have physical stores in, and some policies may be in place in some stores such as customer limits instore.

All of our team are practicing social distancing and Hand sanitiser is available at the front counter which we encourage our customers to use.

If you have any questions regarding this, please feel free to give your CLOSEST STORE a call for more information.

 

(Updated 27/03/2020)

Roof Rack Superstore are offering a Price Match Sale to our valued customers. If you find a cheaper price on a product we have in stock, we will match this price instore. If you have any questions regarding this, please call your closest store for more information.

 

Arncliffe (NSW)

(02) 9513 0180

Castle Hill (NSW)

(02) 9899 3256

Miranda (NSW)

(02) 9526 2777

Geelong (VIC)

(03) 5221 3433

Hallam (VIC)

(03) 9703 1295

Maidstone (VIC)

(03) 9318 5846

Mitcham (VIC)

(03) 9874 6261

Moorabbin (VIC)

(03) 9553 2799

Preston (VIC)

(03) 9484 3447

Cannington (WA)

(08) 9258 7663

Osborne Park (WA)

(08) 9444 5061

 

 

(Updated 19/03/2020)

Important Information from Roof Rack Superstore to our Customers:

Roof Rack Superstore is OPEN, and business is as usual both instore and online. We want to ensure that we can offer service to our valued customers in the leadup to the school holiday and Easter just around the corner.

We have implemented the following changes instore:

  • • We have increased our cleaning instore and our staff are practising increased levels of personal hygiene
  • • None of our team have displayed any symptoms of the virus and rest assured that if anyone is feeling unwell, they will be staying home to recover.

 

Please also understand that this situation is very fluid, and circumstances can change with short notice. We here at Roof Rack Superstore will do everything we can to keep you informed.

If you have any questions or queries, please contact your closest store